Case Studies

INCOM Distributor Supply

Incom Supply is the industrial-commercial division of Do it Best Corp. Over the last twelve years, Xymmetrix has developed a remarkably robust ecommerce system that caters to the unique needs of industrial-commercial distributors.


In addition to providing ecommerce for standard stock items, we have created to:

  • Allow for custom or third-party items to be added seamlessly to existing departments
  • Allow distributors to turn off stock items and departments
  • Allow distributors to apply discounts to each individual customer in more than a dozen different ways (e.g. Cost-plus, Retail-discount) down to the individual SKU level
  • Auto-inclusion (opt-in) of approve third-party drop-ship product lists

Pick-pack-ship order fulfillment of all Do it Best Corp UPS orders from each of their eight nationwide warehouses is managed by a Xymmetrix-created system. Intelligent warehouse selection reduces shipping costs by shipping orders from either the nearest warehouse or the nearest warehouse that can ship the order complete, thereby reducing the number of physical boxes shipped.